What things are covered in support?
In brief, we are responsible for the features that are advertised in the theme. So we will do the following: – Solve bugs if there is any (bug means if any feature is not working as it should) – If
How can I track my order?
You can track your order by logging into your account on our website and viewing your order history. You will receive tracking information once your order has shipped.
What types of issues can customer support help with?
Our customer support team can assist with a variety of issues, including order inquiries, product information, technical difficulties, and more.
Do you offer phone support?
At this time, we only offer support via email or through the contact form on our website.
How long does it take to receive a response from customer support?
We strive to respond to all inquiries within 24 hours. However, during busy periods, it may take longer to receive a response
What are your customer support hours?
Our customer support team is available Monday through Friday from 9am to 5pm PST. We are closed on weekends and holidays.